Tomahawk Power Limited Warranty
LIMITED WARRANTY STATEMENT
Tomahawk Power stands behind the quality and craftsmanship of all its tools. Tomahawk Power warrants all products and parts sold by Tomahawk and our dealers/retailers to be free of defects in craftsmanship and product material. The warranty covers a period of 1 year from the date of purchase.
WHAT TOMAHAWK WILL REPAIR OR REPLACE UNDER WARRANTY
Tomahawk will repair or replace, at its option, any part that is proven to be defective in material or craftsmanship under normal use during the warranty period. Warranty repairs and replacements will be made without charge for parts or labor. Defective parts are fully covered under Tomahawk Power’s warranty, at no charge. Tomahawk Power’s warranty provides access to service centers across the United States at no charge to the customer. Replacements & Refunds will take place once Tomahawk Power receives the item back. Replacement tools may take several days to re-deliver if the item is in stock. If the item is out of stock, another solution may take place. If you are not satisfied with your purchase please call or email to repair, replace or refund your order.
WARRANTY COVERAGE
General Equipment
• Gas-powered Equipment: 1-year commercial grade manufacturer warranty
• Electric-powered Equipment: 1-year commercial grade manufacturer warranty
• Battery-powered Equipment: 1-year commercial grade manufacturer warranty
• Tomahawk Portable Generators: 2-year commercial grade manufacturer warranty
• Welder Generators: 1-year commercial grade manufacturer warranty
• Janitorial Equipment: 1-year commercial grade manufacturer warranty
• Spare Parts and Accessories: 30-day warranty
Specific Equipment
• Tomahawk Generators: 1-year equipment warranty, 2 year engine warranty
• Tomahawk 90 Kilo Plate Compactors: 1-year product warranty and 10-year baseplate warranty
WARRANTY EXCLUSIONS
This warranty does not cover the following:
• Normal wear and tear items, such as filters, spark plugs, belts, and hoses.
• Damage caused by lack of maintenance or improper maintenance.
• Use of non-genuine parts and accessories.
• Modifications or alterations to the product without the consent of Tomahawk.
• Damage caused by misuse, abuse, or neglect.
• Incidental or consequential damages.
Examples of Actions That Void the Warranty
• Running any Tomahawk equipment that has a pump without liquid or water, which will damage internal seals.
• Running any Tomahawk engines without oil. (2-stroke engines require a 50:1 oil gas mixture.)
• Using a chemical in the sprayer tank with a high-viscosity and not cleaning the tank afterward, leading to pump seal damage due to crystallization of the chemicals.
• Using any of the equipment around saltwater without proper storage, leading to rust and wear.
HONDA ENGINE WARRANTY
All Honda engine warranties fall under the 3-year commercial grade warranty of Honda.For service on Honda engines, please visit: Honda Engines Service
For nearby Honda engine service centers, please visit: Honda Dealer Locator
OWNER’S RESPONSIBILITY
To ensure warranty coverage, the owner must:
• Maintain the product as specified in the operator’s manual.
• Notify an authorized Tomahawk service dealer of any defect within a reasonable time after discovery.
• Provide proof of purchase to the servicing dealer.
WARRANTY SERVICE
Warranty service is available at any authorized Tomahawk service dealer.
If you need assistance locating a dealer, visit our website at www.tomahawk-power.com or contact us at (866) 577-4476.
LIMITATION OF IMPLIED WARRANTIES AND OTHER REMEDIES
To the extent allowed by law, any implied warranties, including the merchantability and fitness for a particular purpose, are limited in duration to the express warranty period. Tomahawk disclaims all incidental and consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
CONTACT INFORMATION
If your product experiences technical issues, you may file a claim by contacting Tomahawk Power, LLC at:
Phone: (866) 577-4476
Email: support@tomahawk-power.com
Online: Service Request
Date of Last Revision: 10/8/2023