Tomahawk Power Limited Warranty

LIMITED WARRANTY STATEMENT

Tomahawk Power (“Tomahawk”) warrants all products and parts sold by Tomahawk and its dealers/retailers to be free of defects in workmanship and product material. This warranty is valid for 1 year from the date of purchase. Tomahawk Power’s warranty is limited to repair, replacement, or refund. Tomahawk reserves the right to decide which of these remedies shall be exercised.

WHAT TOMAHAWK WILL REPAIR OR REPLACE UNDER WARRANTY

Tomahawk will repair or replace, at its option, any part that is proven to be defective in material or workmanship under normal use during the applicable warranty period. Warranty repairs and replacements will be made without charge for parts or labor. All parts replaced under warranty become the property of Tomahawk. Repairs will be done under the guidance of Tomahawk Power Technicians. If a part is deemed broken, spare parts will be provided to owners free of charge, in order to repair the product. Tomahawk Power LLC products must be covered by a Tomahawk Power LLC Factory Warranty or a Tomahawk Power Extended Warranty for the owner to use this service. If complications arise, Tomahawk Power will provide a network of service dealers. The equipment owner must deliver the equipment to the repair center, and all repairs/service costs will be covered by Tomahawk Power. Replacement items may take several days to re-deliver if the item is in stock. If the item is out of stock, another solution may take place. Refunds will take place once Tomahawk Power receives the item. A Tomahawk Power representative will send shipping instructions. If the item falls under warranty, Tomahawk Power will pay for the return shipping.

WARRANTY COVERAGE

General Equipment

• Gas-powered Equipment: 1-year equipment warranty
• Electric-powered Equipment: 1-year equipment warranty
• Battery-powered Equipment: 1-year equipment warranty
• Portable Generators: 1-year equipment warranty, 2 year engine warranty
• Welder Generators: 1-year equipment warranty, 2 year engine warranty
• Spare Parts and Accessories: 30 day warranty

Specific Equipment

• Tomahawk Generators: 1-year equipment warranty, 2 year engine warranty
• Tomahawk 90 Kilo Plate Compactors: 1-year product warranty and 10-year baseplate warranty

WARRANTY EXCLUSIONS

This warranty does not cover the following:
• Normal wear and tear items, such as filters, spark plugs, belts, and hoses.
• Damage caused by lack of maintenance or improper maintenance.
• Use of non-genuine parts and accessories. • Modifications or alterations to the product without the consent of Tomahawk.
• Damage caused by misuse, abuse, or neglect.
• Incidental or consequential damages.

Examples of Actions That Void the Warranty

• Running any Tomahawk equipment that has a pump without liquid or water, which will damage internal seals.
• Running any Tomahawk engines without oil. (2-stroke engines require a 50:1 oil gas mixture.)
• Using a chemical in the sprayer tank with a high-viscosity and not cleaning the tank afterward, leading to pump seal damage due to crystallization of the chemicals.
• Using any of the equipment around saltwater without proper storage, leading to rust and wear.

HONDA ENGINE WARRANTY

All Honda engine warranties fall under the 3-year commercial grade warranty of Honda.For service on Honda engines, please visit: Honda Engines Service
For nearby Honda engine service centers, please visit: Honda Dealer Locator

OWNER’S RESPONSIBILITY

To ensure warranty coverage, the owner must:
• Maintain the product as specified in the operator’s manual.
• Notify an authorized Tomahawk service dealer of any defect within a reasonable time after discovery.
• Provide proof of purchase to the servicing dealer.

WARRANTY SERVICE

Warranty service is available at any authorized Tomahawk service dealer.
If you need assistance locating a dealer, visit our website at www.tomahawk-power.com or contact us at (866) 577-4476.

LIMITATION OF IMPLIED WARRANTIES AND OTHER REMEDIES

To the extent allowed by law, any implied warranties, including the merchantability and fitness for a particular purpose, are limited in duration to the express warranty period. Tomahawk disclaims all incidental and consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

HOW STATE LAW APPLIES

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CONTACT INFORMATION

If your product experiences technical issues, you may file a claim by contacting Tomahawk Power, LLC at:
Phone: (866) 577-4476
Email: support@tomahawk-power.com
Online: Service Request

Date of Last Revision: 10/8/2023